1-year Warranty

Haus of Jewelry wants you to enjoy wearing your jewelry as much as we enjoy making it! We want you to feel confident about your purchase and be completely bother free therefore our products are independently valued and carry a 1- year warranty. 

 

Jewelry Care

To ensure the longevity of your pieces from Haus of Jewelry, and to preserve the delicate materials and handmade construction, please follow these general guidelines:

 

Repairs

Please accept our sincerest apologies should your jewelry needs any repairs.

We offer services for both warranty and non-warranty repairs. Repairs not covered by our warranty will be assessed on a case-by-case basis.

For repairs or any questions about the warranty, please email contact@hausofjewelry.com or Line: hausofjewelry

 

1-year Warranty

Jewelry is protected from the original date of purchase by a one-year limited warranty (1-year Warranty Certificate is required). Start from 01/07/14

If the jewelry proves to be defective in material or workmanship issues under normal use anytime within the first year, we will repair at no cost to you.

If it cannot be fixed, we will replace the item with the same or comparable product free of charge. 

Besides we will also bear the shipping cost.

And even if you damage the piece, we will fix it for you for a reasonable cost because the jewelry looks better on you than lying in a box!

 

Exceptional